Returns & Refunds Policy

Relax Be Healthy — Returns & Refunds Policy

At Relax Be Healthy, your satisfaction is important to us. Each product is handcrafted with care using natural ingredients to support your self-care journey. Because of the nature of our products, we do not accept returns or offer refunds unless there is an issue with your order.

❌ All Sales Are Final

Due to hygiene and safety reasons, all sales are final and non-refundable once your order has been shipped. This includes:

  • Herbal teas

  • Body butters

  • Hair and skincare products

  • Wellness services (such as coaching or digital consultations)

  • Promotional or sale items

📦 Damaged or Incorrect Orders

If your order arrives damaged or you received the wrong item, please notify us within 48 hours of delivery. To help us resolve the issue, send the following to [insert email]:

  • Your order number

  • A clear photo of the item(s) in question

  • A description of the issue

Once verified, we’ll be happy to offer a replacement or store credit.

⚠️ Order Issues Beyond Our Control

We are not responsible for:

  • Packages marked as delivered but not received

  • Delays caused by shipping carriers

  • Orders lost due to incorrect addresses provided at checkout

Please be sure your shipping information is correct before placing your order.

🤍 Need Help?

If you have any concerns about your order, email us at info@relaxbehealthy.com. We’re here to support you and will do our best to find a solution.